Summary
If you're experiencing difficulties with multiplayer gaming on your console, it may be due to a NAT Type 3 (Strict NAT) issue. This typically occurs when certain ports are blocked on the network, preventing your gaming device from establishing proper connections. This guide will walk you through different methods to resolve NAT Type 3 issues and improve your gaming experience.
Switch Ports on Your Console
Sometimes, simply switching the ports on your gaming console can resolve the NAT Type 3 issue. Follow the steps below to change the port settings on your console.
For Xbox:
- Watch this video tutorial: Switching Ports on Xbox.
- Follow the instructions in the video to change the port settings on your Xbox.
For PlayStation or Other Consoles:
- If you're using a PlayStation or a different console, please contact support with your console type, and we’ll provide specific instructions for your device.
Using a VPN to Resolve NAT Type 3 Issues
If switching ports doesn’t resolve the issue, you can use a VPN to fix NAT Type 3 or strict NAT issues. This is particularly helpful for multiplayer gaming problems on consoles and Nintendo devices, especially with 4G cellular connections. While it may be tower-specific, using a VPN can help bypass these restrictions and improve your gaming experience.
Step-by-Step VPN Setup for NAT Type 3 Issues
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Setup a VPN on your router
- If you're using our X12 Tri-Carrier device, you can setup a router directly on the device. Follow this guide to setup a VPN.
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Use a VPN on a MacBook or Windows Device:
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If you have a MacBook, you may be able to share a VPN hotspot. Follow this guide for Mac:
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For Windows devices capable of sharing a hotspot, follow this guide:
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Using a Separate VPN Router:
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If your device is not capable of sharing a VPN hotspot, you’ll need a separate router connected to our router in bridge mode. We recommend using the ExpressVPN Aircove router, which is affordable and supports VPN functionality.
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Set Up the VPN Router:
- After purchasing the router, log in to the router’s admin panel and configure the VPN server settings. For more detailed instructions, visit the ExpressVPN website or the VPN provider of your choice.
- Connect the VPN router to the internet using an ethernet cable to our router. Your gaming device should then connect to the VPN router for an encrypted connection.
What Happens After Setting Up the VPN?
- Your gaming device will be connected through the VPN router, which will encrypt your data and resolve the NAT Type 3 issues, allowing you to enjoy multiplayer gaming without interruptions.
What to Do If You Need More Help
If you need further assistance with VPN setup, please contact the support team of the VPN provider for additional help - they will be best equipped to assist you with setup.
Alternatively, if you need further help with other troubleshooting, feel free to reach out to our support team.
We’re here to ensure you have the best gaming experience possible!