Summary
If you cancel your service, any unused portion of your billing cycle will be refunded on a pro-rated basis. This means you’ll only pay for the days you used the service, and the rest will be credited back to you.
How Pro-Rated Refunds Work
- When you cancel, we calculate how many days remain in your current billing cycle.
- You’ll receive a refund for the unused days.
- The refund is processed back to your original payment method.
Example of a Pro-Rated Refund
Let’s say:
- Your monthly bill is $100.
- You cancel midway through the billing cycle (15 days in).
- You’ve used half of the month, so you’re eligible for a $50 refund for the remaining 15 days.
When Will I Receive My Refund?
Refunds typically take 3-5 business days to process, depending on your bank. If you don’t see it after that timeframe, feel free to contact support for an update.