Summary
Your billing is completely paperless and automatic, so there’s nothing you need to do each month. Your payment is processed automatically on your billing date using the card on file. You will receive an email confirmation with a receipt every time a payment is successful.
What If My Payment Fails?
If your payment method is declined, don’t worry - you’ll receive an email notification letting you know. That email will include a link where you can add a new card directly on the invoice to complete the payment.
Alternatively, you can update your payment method in your online account. Once you add a new card, the system will automatically retry the payment to ensure your service continues without interruption.
How to Update Your Payment Method
To update your card details, follow the steps in our How to Update Your Payment Information guide.